The North East’s Biggest Pyromusical
“Toe-tapping Hits from the Movies”

A 30-minute Pyromusical live from Bishop Auckland
Join us for an evening of first class entertainment for all the family!
BOOK PYROMUSICAL TICKETS

Due to the anticipated popularity of this event, seats will be sold and allocated on a “first come first served” basis with the best available seat across the entire 8,000-seater Tribune.

As with other town events there are no dedicated car parks in operation on the night of the Pyromusical.

NEW THIS YEAR: A Shuttle Bus service will be available from Bishop Auckland Bus Station to our site, priced at £2.00 per person for a return journey, subject to availability. The Shuttle service is available to purchase up to 7 days before the event. More details

Sample locally sourced food and beverage delights are available at our Food Village from 4pm, and after the show finishes.

Saturday 2nd November 2019

Pyromusical:
  • Gates open at 4pm
  • Begins at 7pm prompt for a 30 minute performance.
Ticket prices:
  • Adult - £10.00
  • Child (4 to 11yrs) and Young adult (12 to 17yrs) - £5.00
  • Children up to 3yrs - free when sitting on an adult’s knee
    * Terms and Conditions apply
Venue:
  • Flatts Farm, Bishop Auckland. DL14 7SF

 

How to book tickets

  • Online click this link to book
     
  • At our Onsite Box Office
    • Opening Hours:
    • 10am - 4pm Tuesday – Friday
    • Flatts Farm, Bishop Auckland. DL14 7SF
    • Free parking on site while you book
  • At The Auckland Tower - FROM 18th September
    • Opening Hours: 10am -4pm Wednesday – Sunday
    • Market Place, Bishop Auckland DL14 7NP
    • Car parking in town – charges may apply
  • On the Phone
    • Opening Hours: 10am - 4pm Tuesday – Friday
    • Booking fee applies: £2.50 per ticket
    • Call: 01388 436033

BOOK PYROMUSICAL TICKETS

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Access to and within the venue

We suggest you park in town and walk to the event. Why not spend the afternoon in Bishop Auckland? Visit the Mining Art Gallery, Bishop Trevor Gallery, Auckland Tower or one of the town centre shops before you join us!

The town is within walking distance of our show site (.8 mile). From our venue entrance to our Ticket check, there are 500m on a gently sloped path, but bear in mind the walk back at the end of the evening is uphill.

A Shuttle Bus service will be available from Bishop Auckland Bus Station to our site, priced at £2.00 per person for a return journey, subject to availability. Please note the following:

  • Shuttle Bus tickets must be booked in advance when you book your Pyromusical tickets, subject to availability. Guests cannot pay cash on the night of the event. Shuttle bus tickets are available to purchase up to 7 days in advance of the event
  • The Shuttle Bus service will run
    • To the event : from 4pm – 5.15pm. You will need to be at the Bus Station by 5pm to board the last shuttle or you may be refused boarding.
      • All guests are advised to allow plenty of time to avail the Shuttle Bus service, as we anticipate a large demand. Guests will be boarded on a first come first served basis.
    • From the event : from 7.45pm – 9.00pm
    • No Shuttle Bus service will be in operation after 5.15pm until it resumes at about 7.45pm.

From our Ticket check to the Tribune (seating and performance area), there is a 350-meter walk on a mostly flat path for all our guests.

Seating

The Tribune (our seating area) is comprised of 41 rows of standard raked seats, with shallow steps leading to the different sections.

For our guests who are wheelchair users, there are seats reserved on the front row (at surface level) to sit behind, (or alongside if they are available) their companion at each performance. All wheelchair users must be accompanied by a personal assistant, who is eligible for a complimentary admission ticket to sit with you.

You will need to call our Customer Care line on 01388 436033 (calls charged at local rates) to book seats in this reserved area.

Facilities

The site has a very limited number of park benches, yet the Tribune will open when gates open at 4pm, should you wish to take your seats early. You are welcome to get in and out of the Tribune as many times as you wish before the performance starts.

There are toilet facilities (including disabled toilets) on site.

Tickets for Personal Assistants

Guests who may not be able to attend the show unaccompanied or require a Wheelchair space are entitled to one personal assistant ticket at no additional cost.

  • Wheelchair users - Please call and book your wheelchair and assistant tickets on 01388 436033. Please note, wheelchair tickets require the ticket holder to remain in their wheelchair throughout the performance.
  • Guests needing a personal assistant and wishing to sit elsewhere in the Tribune
    Please call and reserve your seats on 01388 436033 and then complete an Access Requirement Form here, click on the link to download. Alternatively you may request an Access Requirement Form by calling our Customer Care Line on 01388 436033.

Please note that Personal Assistants must be able to undertake all access requirements on behalf of their companion. This includes helping their companion down the visitor path, around site and with evacuation of the site if required.

What to wear

The pyromusical experience is an open-air, evening show, so wear something suitably warm and waterproof, as well as shoes you’re happy to walk in.

Your On Site Experience

Food & Drink

The Food Village is located behind the Tribune, where a range of food and beverages are available to purchase.

We also offer a bar and sell hot and cold drinks. Drinks purchased at the Food Village can be enjoyed at your seats before and during the performance.

As food is NOT permitted in the Tribune, it should be consumed before taking your seat. You are allowed to get in and out of the Tribune as many times as you wish before the performance starts.

Food and drinks will not be available to buy from about 10 minutes before the show until the performance ends and there is no interval during the show. Food and drinks will be available to purchase after the show on your way out.

No food and drink (including water) that you bring with you is allowed to go further than Ticket Check, except baby food or food for medical conditions. You can purchase food and refreshments on site.

Smoking and Vaping

We have one designated smoking area, this is clearly sign-posted. Smoking and vaping is strictly prohibited elsewhere on site.

Before You Leave Home

Security

To ensure your safety and security during your Musical Fireworks experience, we have comprehensive security measures in place, including bag and belongings search on arrival.

Only handbags and fully transparent plastic bags are allowed, provided their dimensions do not exceed 40cm x 30cm x 20cm. Should you wish to bring a bag, you must be onsite by 5.30pm to go through ticket check, if you are not bringing a bag please be at ticket check by 5:45pm. Please note that, regardless of their sizes, we cannot allow rucksacks, backpacks, or opaque supermarket plastic bags.

For a full list of items we cannot allow on site, see below or click here.

Prohibited Items:

  • Handbags exceeding 40cm x 30cm x 20cm
  • Backpacks or rucksacks of any size
  • Opaque supermarket bags of any size
  • Cold boxes or luggage of any size
  • Knives or sharp objects
  • Flasks, food & beverages
  • Flares or fireworks or sparklers
  • Aerosols
  • Personal protection
  • Large flags
  • Ambush marketing
  • Political slogans
  • Cameras or camcorders
  • Filming or photography
  • Ipads and tablets
  • Rattles or klaxons
  • Illegal substances
  • Tents
  • Camping seats
  • Alcohol
  • Selfie sticks

As there are no Left Luggage facilities in the grounds (except for pushchairs, wheelchairs and walking aids), we reserve the right to confiscate any forbidden item at security check; regretfully, confiscated items cannot be returned on exit.

Please note: there is no picnic area and food & drink are not allowed to be brought on site beyond Ticket and Security Check (except for baby food or food for medical conditions).