We look forward to welcoming you to Kynren
Here are a few helpful hints and guidelines to help you plan your visit and make the most of your time with us.
For detailed information on arrival guidelines, including early arrival recommendations, please click here. For a full list of restricted items, please click here.
What to Wear
Our shows go on rain or shine, so come prepared!
- Weather-Appropriate Attire: Check the forecast and dress accordingly. Performances are in the open air, so bring comfortable footwear and weather-appropriate clothing. Evening shows can get chilly, even in summer, so layer up!
- Rain Gear: Kynren has never been cancelled due to the weather, so please do come prepared. Umbrellas are allowed anywhere except in the tribune during the performance, to avoid obstructing the views of others. Ponchos are also available for purchase at any of our retail outlets.
- Costumes: While children are welcome to wear costumes, we ask adults not to dress up for security reasons.
Etiquette
Please be considerate of your fellow visitors to ensure everyone has an enjoyable experience.
During Performances:
- Shows have no intervals, and food or bar outlets are closed during the performance.
- If you need to leave your seat during the show, plan accordingly. The entire row needs to stand to let you out and back in. You will be asked to wait by a show attendant for a suitable moment in the show to return to your seat.
- Photography & Videos: Avoid raising your mobile phone to take pictures or videos during the show. A lit screen can distract those around you, taking away from their experience. Instead, we encourage you to embrace the moment – it’s a live performance, and there’s only one take each show night!
Tickets
To make your entry as smooth as possible:
- Have all tickets ready, whether printed or on your phone.
- Parking and shuttle tickets should also be ready for stewards and boarding staff.
- If you lose your show ticket, visit the Box Office near Ticket Check for a free reprint (ID required for the lead booker).
Dogs
Due to the vibrant nature of the performances, we cannot allow dogs on site, except for Guide Dogs and Assistance Dogs. If you wish to bring a guide dog onto site, please contact our customer service team on 01388 436 030 or at access@kynren.com prior to booking so we can make suitable arrangements.