The North East’s biggest Pyromusical takes place on Saturday 31 October 2026.
Before You Arrive
We look forward to welcoming you to Kynren.
Here a few helpful hints and guidelines to help you plan your visit and make the most of your time with us.
The following guidance covers all our attractions. For specific advice relating to the day park, night show or Pyromusical, please review the appropriate sections.
DAY PARK
A bespoke schedule for Kynren – The Storied Lands’ live shows and experiences will be emailed to you shortly after booking. Please retain this as it is essential to follow during your day. If you lose it, a copy can be collected upon arrival to the Kynren site.
We recommend an arrival time of 1 hour before the first show; this arrival time is the slot you chose during the booking process. Please factor in time for parking and ticket or security checks into your journey.
At Kynren, the safety and security of our visitors are of the utmost importance. Our security team plays a vital role in creating a safe environment. We kindly ask for your patience , understanding and full cooperation as they perform these necessary duties.
Security Measures
By entering the site, you consent to these security checks.
Security measures are subject to change depending on advice from local authorities and the Home Office. We strive to keep this page as up to date as possible.
Drones
Please note that drone flights over, from or within view of the Kynren site are not permitted without express written permission from the Kynren team due to safety and welfare reasons.
We fly birds daily for The Lost Feather as well as our training and conservation programs. Drone flights are a substantial risk to their safety and welfare that we cannot compromise.
Our full drone policy can be found here.
Our shows go on come rain or shine, so come prepared!
Please be considerate of your fellow visitors to ensure everyone has an enjoyable experience at Kynren. If you see or hear something that doesn’t feel right, please speak to a member of staff.
Cashless Payments Only
Please note that Kynren is a cashless site. There are no cash point facilities and all payments must be made by card.
Eat, Drink, Shop
Retail and food outlets are available onsite and are open throughout the day and prior to the night show. For more information on our food, drink & retail offering, please click here.
Footpaths
Visitor paths are DDA-compliant with a natural, fine stone surface. Some areas have grass or stone surfaces, and wheelchair users may require the help of an Essential Companion to access these areas.
Due to the size of our park, visitors who have difficulty walking long distances may wish to bring a walking aid. For day park visitors, wheelchair and mobility scooters are available to rent.
For more information regarding accessibility at Kynren, please click here.
Toilets
There are plenty of award-winning toilet facilities across the Kynren site, as well as baby changing facilities in selected washrooms.
Disabled Toilets are located across the park, at the Welcome Plaza and behind the Kynren tribune for night show visitors.
We are pleased to offer a Changing Places toilet on our site, located near The Lost Feather, for guests visiting the day park. For guests visiting the night show who wish to use this facility, please speak to a member of the Kynren team and they can direct you.
Smoking & Vaping
We have a designated smoking area that is clearly marked. Smoking and vaping is prohibited elsewhere on site.
To make your entry as smooth as possible:
Due to the vibrant, live-action nature of our shows and experiences, we are unable to allow dogs on site, except for pre-booked Assistance Dogs.
If you wish to bring an Assistance Dog onto site, please review our accessibility page and contact our Customer Service Team on 01388 436 030 or at access@kynren.com to book.
Please note that shows and performances at Kynren have no intervals, for both daytime and evening attractions.
Due to the live-action nature of our shows, and for your safety, you may be asked to wait by a show attendant for a suitable time to leave or return to your seat.
Filming and Photography during each of the day park’s shows and immersive experiences is prohibited, though there a number of photo opportunities around the site and prior to performances.
For Kynren – An Epic Tale of England, we ask that you do not film or take photos, except for the finale, to preserve the magic of the show, respect the efforts of our cast and crew of 1,000 volunteers, and to prevent disruption of other audience members.
Looking for that perfect moment? You’ll find brilliant backdrops before the show. We have several photo points around the Kynren site, and love seeing your memories of Kynren. Thank you for helping us protect the experience and support our mission.
Please be aware that we do not allow selfie-sticks, large cameras or lens attachments to be brought onsite unless written permission is given by the Kynren team prior to your visit, to prevent disruption for other audience members.
Drone filming or photography onsite is expressly forbidden unless written permission is given by the Kynren team.
Thank you for adhering to these guidelines, which help us create a safe and enjoyable experience for all our guests, and ensure that you make the most of your visit to Kynren.
If you have any questions or concerns about our policies, please do not hesitate to contact us ahead of your visit via info@kynren.com
